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Village Administrator - Dan Rogers - mtgileadgov@bright.net
Bi monthly reports are completed for Council. These reports generally outline what is taking place in the Village between Council meetings. I have placed these reports on line for your (the residents) information. They highlight projects and problems which are on going inside the Village along with status of the problem or project. They are general in nature and are intended to give Council a snapshot of the two week activities. The report is reviewed during Council, where Council may ask additional questions if they wish. One of my highest priorities is to keep the community advised. The Mayor, Clerk/Treasurer, Staff and I do our best to provide a high level of service to the community. Seasonal newsletters are prepared by the staff, highlighting services that are upcoming and information related to income taxes, water, sewer, trash, police and fire. We have also implemented a citizen complaint form. This form helps us to track a problem reported by a resident or concerned citizen. Each complaint or suggestion is logged by the person taking the call in the office and given to the Administrator for resolution. This is how your calls to the Mayor, Clerk or Administrator will now be handled. Residents should feel free to call our office, should you have questions pertaining to the operation of the Village or questions about their water, sewer and trash bills. Some of the services provided to the residents are; snow removal, street cleaning, spring and summer brush chipping, staffing and operation of the yard waste facility, located at the sewer plant, fall leaf pickup and just general upkeep of the streets and Village in general. The Service Department made up of nine (12) employees and 3 part time and 9 full time. These employees are responsible for the maintenance of the streets, water distribution system, water plant, sanitary sewer collections system, sanitary sewer plant and the storm sewer system. At times this can be an overwhelming task for a small staff, however the diversification of the staff and the forward thinking Council a few years ago by breaking down the departmental walls and developing a Service Department where the whole staff can work as one has been shown to be very effective. I can not say enough about my staff and there dedication to providing quality services to you the residents of the Village. I sincerely hope that if anyone has a problem or question that they contact us to discuss their problem or question. Sincerely |